Terms and Conditions
LEGAL INFORMATION - Terms and Conditions of Use
GENERAL TERMS AND CONDITIONS OF SALE OF THE ONLINE STORE WWW.CUORIDANCE.COM
1. Ownership of the Online Store CUORIDANCE, www.cuoridance.com
IMPORDANCE, LDA (hereinafter "CUORIDANCE" or simply "Seller"), headquartered at Travessa Fernando Namora, nº 8-4425-651 MAIA, Portugal, with a share capital of €5,000, NIPC nº PT 507 528 522, registered with the Commercial Registry of Gondomar under registration number 57168/20051222, is the legitimate owner of the official CUORIDANCE brand website, which can be accessed at https://www.cuoridance.com.
2. Contact and Customer Support
For additional information, you can contact CUORIDANCE via email at info@cuoridance.com or cuoridance@impordance.com. Alternatively, you can reach us by phone from Monday to Friday, from 09:30 to 19:00, at (+351) 229714717 / 933221313.
3. Purpose and Scope of Application
3.1. These General Terms and Conditions of Sale exclusively govern purchases made in the CUORIDANCE online store, between the "Final Consumer" as the buyer and "CUORIDANCE" as the seller, and apply to all visitors of the website www.cuoridance.com, as well as to any commercial transaction carried out through this online virtual store.
3.2. Browsing the website, as well as purchasing any product from www.cuoridance.com, implies acceptance of these general terms of use and contracting.
3.3. IMPORDANCE, LDA will be the entity responsible for sales on the www.cuoridance.com website, and all e-commerce services are exclusively available to final consumers.
3.4. A "Final Consumer" or "User" or "Buyer" is considered to be any person who acts/purchases with a purely personal intent, outside of their business or profession, without any intention of reselling the items purchased in the CUORIDANCE online store.
3.5. CUORIDANCE reserves the right to change these terms of use and contracting without prior notice, as well as to modify at any time the information and commercial offers related to products, prices, promotions, commercial conditions, and services. Any changes will always be published on the www.cuoridance.com website.
3.6. CUORIDANCE reserves the right not to process any order received from users who are not "Final Consumers" or those who do not agree with the seller's (CUORIDANCE) general terms of sale.
3.7. The "Final Consumer" must provide CUORIDANCE with a correct and complete email address or postal address, or other contact details, and agrees that CUORIDANCE may contact them using that information if necessary.
4. Information about the Contents of the CUORIDANCE Online Store
4.1. The website www.cuoridance.com is intended for personal use only; therefore, reproduction, transfer, distribution, or storage of the contents of the CUORIDANCE online store without prior written authorization is prohibited for any purpose other than personal use.
4.2. It is expressly prohibited to introduce links to our website for commercial purposes or without prior authorization from IMPORDANCE, LDA (under the name CUORIDANCE), as well as the abusive use of the domain www.cuoridance.com without prior authorization, which may result in legal action by IMPORDANCE, LDA (under the name CUORIDANCE).
4.3. In the event you find links from other websites to www.cuoridance.com or references to the CUORIDANCE online store, we inform you that CUORIDANCE is not responsible for the links or pages, nor for the contents displayed on them.
4.4. We are committed to ensuring that the information presented on www.cuoridance.com is free from typographical errors, and if any such errors occur, we will correct them as soon as possible.
4.5. All contractual information is written in Portuguese, including product information, email communications, and sale formalization, except for expressions specifically related to the dance world.
5. Commercial Policy
5.1. If the information presented does not correspond to the characteristics of the product, the customer has the right to resolve the purchase contract in accordance with applicable legal terms.
5.2. The photographs presented on the website are for illustrative purposes only. Therefore, we recommend that you carefully review the product details for better information on the characteristics of the items you wish to purchase.
5.3. Prices and product specifications are subject to change without prior notice. Despite CUORIDANCE's best efforts to keep all information up to date, some products may contain incorrect prices. In such cases, we will verify the prices as we process the orders. If the product price is lower than the listed price, we will refund the difference. If the price is higher, we will inform the "Final Consumer" by email and await their decision to accept the new price or cancel the order.
5.4. All promotional campaigns have limited stock.
5.5. The validation of the purchase order implies that the "Buyer" is aware of and accepts the General Terms and Conditions of Sale of the www.cuoridance.com website.
5.6. All data registered by CUORIDANCE constitutes proof of the transactions made between the "Seller" and the "Final Consumer." IMPORDANCE, LDA (under the name CUORIDANCE) is responsible for archiving the electronic document that formalizes the contract and must keep it accessible.
6. Obligations of Customers and Users
6.1. Any visitor to the website www.cuoridance.com agrees to comply with and respect these general terms, particularly observing the following obligations:
- It is prohibited to introduce, store, or disseminate defamatory, obscene, injurious, xenophobic content or any other content that violates general legal principles or public order through the CUORIDANCE website.
- Keep your login credentials confidential to prevent third parties from accessing your account and personal data.
- Do not use false identities.
- Provide correct personal details and addresses to ensure CUORIDANCE can properly process orders.
6.2. The "Final Consumer" is solely responsible for the accuracy of the personal data provided to CUORIDANCE and agrees to immediately update any changes through their Account on www.cuoridance.com.
6.3. CUORIDANCE ("IMPORDANCE, LDA") is not responsible for any delays or inability to process an order due to errors or insufficient data provided by the "Final Consumer," particularly at the time of delivery.
7. Placing an Order Online
7.1. To place an order on www.cuoridance.com, the "User" must have a valid, frequently used email account and register as a CUORIDANCE customer by filling out the online form. After registration, simply add the desired products to the shopping cart, follow all the steps to complete the purchase, and finalize the order.
7.2. Placing an order on www.cuoridance.com is simple:
- Browse the CUORIDANCE online store and find the products you want to purchase.
- Add the desired products to the shopping cart.
- When you have selected all the products you wish to purchase, proceed to checkout.
- Fill out your personal details on a simple form (pay attention to the address).
- Choose your payment method.
- Review your order.
- Proceed with the payment and confirm your order.
- You will receive an order confirmation via email.
7.3. After completing your purchase, you will receive an automatic email confirming the transaction. We suggest printing or downloading this confirmation for future reference. If the information is incorrect, you can immediately request changes or even cancel the purchase.
7.4. In case of non-payment confirmation or failure to comply with these Terms and Conditions, CUORIDANCE reserves the right not to accept your order or to cancel it, either partially or fully, even after the automatic confirmation.
8. Product Availability and Order Confirmation/Cancellation
8.1. CUORIDANCE only processes an order after confirming the payment, so CUORIDANCE cannot guarantee product availability until processing begins.
8.2. The order confirmation will include an estimated dispatch date: 2 to 4 days or 1 to 3 weeks. Naturally, the estimated delivery time may vary depending on the carrier's delivery time.
8.3. CUORIDANCE only ships orders on weekdays. Therefore, weekends and holidays are not included in the estimated delivery time. Any delay in dispatch does not entitle the customer to compensation.
8.4. The fulfillment of all orders placed on the website is subject to product availability. CUORIDANCE strives to ensure that all items for sale on the website are in stock, but reserves the right to refuse or cancel any orders for out-of-stock products. In the event of product unavailability or stock shortages, IMPORDANCE, LDA (under the name CUORIDANCE) will promptly inform the "Final Consumer" of the partial or total cancellation of the order, and the buyer is entitled to a refund of the amount paid for unavailable items.
9. Order Confirmation or Cancellation
9.1. CUORIDANCE may not validate an order if there is insufficient guarantee of payment, if the order is incomplete or incorrect, or if the ordered products are no longer available. In any of these cases, CUORIDANCE will inform the "Final Consumer" via email that the sale contract was not made and that CUORIDANCE did not proceed with the sale, specifying the reasons for this.
9.2. If the products ordered on www.cuoridance.com are no longer available at the time of the final confirmation of the order, despite having received order confirmation, or when CUORIDANCE receives the order, the "Seller" will immediately inform the "User" of the unavailability of the products, and this notification will not exceed 30 days after receiving the order.
9.3. If an order and corresponding payment have been made for products that later became unavailable, IMPORDANCE, LDA (under the name CUORIDANCE) will issue a refund for the money paid for the unavailable items.
9.4. CUORIDANCE reserves the right to refuse any order, regardless of the reason, and will not be responsible for any damages or costs, as well as reserves the right to cancel any purchase even if already accepted or confirmed by CUORIDANCE, particularly in the following situations:
- The information on the invoice is incorrect or unverifiable;
- The order is flagged by the website's security systems as incorrect, irregular, or likely fraudulent;
- When payment for the order was not received within 5 business days after order acceptance;
- When delivery cannot be made to the address provided by the "User";
- If it is deemed that the "Buyer" lacked the capacity to make the purchase;
- If an error is found in the product pricing;
- If the order is presumed to come from a reseller.
10. Payment Conditions and Security Guarantees
10.1. The available payment methods will be presented on www.cuoridance.com. No other payment methods beyond those mentioned will be accepted.
- Credit/Debit Card Payment:
- Payments can be made via Visa, Mastercard, Multibanco, and MB WAY.
- Bank Transfer: Banco BPI
- IBAN - PT50 0010 0000 3622 9680 0010 5
- SWIFT/BIC – BBPIPTPL
- PayPal Payment: PayPal helps protect your credit card information with advanced security and fraud prevention systems. PayPal never shares your financial details with the online store.
10.3. We ask that you do not attempt to make a payment via any other means not specified on www.cuoridance.com. If you do, IMPORDANCE, LDA (under the name CUORIDANCE) will not be responsible for payment loss or any damages that may arise.
Secure Payment
Our secure payment system:
To protect user data during the payment process, we use Secure Socket Layers (SSL). This security system encrypts the exchange of information between the user and our website during the online payment process, making the data unreadable to third parties. The user's payment information is thus protected. Protected pages display a small key at the bottom of the screen. Most browsers support SSL. To find out if your browser supports SSL, refer to the information provided by your Internet Service Provider.
11. Security of the CUORIDANCE Online Store and Transactions
11.1. The CUORIDANCE online store uses the latest and most robust security technologies available for encryption platforms. All payment information you provide will be encrypted, starting from the initial transaction to the point when the order is processed, and it will not be stored on any public server.
11.2. Although we use highly advanced encryption software, any payment made via the internet or email carries some risk, especially if the "User" does not take proper precautions or assume the necessary responsibility.
11.3. IMPORDANCE, LDA (under the name CUORIDANCE) will not be held responsible for any damages arising from the use of electronic communication means, such as delays or failures in electronic communications, interceptions, or manipulations by third parties, or any computer programs used for communication or transmission of viruses.
12. Prices
12.1. The prices of products displayed on the www.cuoridance.com website include Value Added Tax (VAT).
12.2. The total price specified in the "checkout" section includes taxes and shipping costs. Prices are quoted at the time of order confirmation, which can be printed or downloaded for future use. Please only make payments for the exact amount specified in the order confirmation. If you place more than one separate order, you must make individual payments for each order. Shipping fees are calculated per order, and the exact cost depends on the country where the order will be delivered.
12.3. Prices are quoted in Euros, and any changes in the delivery country of the order may affect prices due to shipping costs.
13. Quality and Warranty
13.1. IMPORDANCE, LDA (under the name CUORIDANCE) will only sell high-quality items on www.cuoridance.com and will never sell second-hand products, defective items, or products of lower quality than market standards.
13.2. The products offered for sale on www.cuoridance.com may not exactly match the actual product in terms of images and colors, especially due to the internet browser and monitor used.
14. Responsibility
14.1. CUORIDANCE will only be responsible for damages suffered by the "Buyer" if such damages result from breaches of contractual obligations by IMPORDANCE, LDA (under the name CUORIDANCE) towards the "Final Consumer," or if the responsibility arises from applicable legal rights.
14.2. If the "Buyer" suffers damages related to the website's activity, IMPORDANCE, LDA (under the name CUORIDANCE) will limit its responsibility to damages to CUORIDANCE products, and reasonable, verifiable costs incurred by the "Buyer" due to breaches by IMPORDANCE, LDA (under the name CUORIDANCE) of these Terms and Conditions.
14.3. CUORIDANCE will not be held responsible for damages caused to third parties resulting from the use of any of our products. CUORIDANCE will also not be responsible for damages suffered by the "Buyer" due to improper use of our products.
14.4. CUORIDANCE is not responsible for damages arising from incorrect information on the website.
14.5. All products sold by CUORIDANCE comply with Portuguese and European Union legislation.
14.6. CUORIDANCE disclaims any responsibility in case of violation of the laws of the country where the order is delivered. It is the customer's responsibility to check with local authorities for import or usage conditions for the products they wish to order.
15. Intellectual and Industrial Property
15.1. All texts, comments, works, illustrations, works, and images reproduced or represented on the www.cuoridance.com website are strictly reserved under copyright law and intellectual property rights worldwide.
15.2. In this regard and under the Intellectual Property Code, only private use of information is allowed, subject to any contrary provisions, including more restrictive provisions of the mentioned code.
15.3. Any full or partial reproduction or representation of the website www.cuoridance.com, or any part of the elements included in it, is strictly prohibited.
15.4. The business names, trademarks, and distinctive signs reproduced on the www.cuoridance.com website are protected under applicable industrial property laws. Reproduction or representation of any trademarks, in whole or in part, is strictly prohibited without prior written permission from the holder of the CUORIDANCE trademark.
15.5. If the "User" intends to use information or materials from the website, they must obtain prior written authorization granted by IMPORDANCE, LDA (under the name CUORIDANCE).
16. Applicable Law
16.1. These General Terms and Conditions of Sale and any disputes arising from them, including their validity, the use of the website www.cuoridance.com, or any purchases made on it, shall be governed by Portuguese law.
16.2. In case of disputes regarding the interpretation or enforcement of these General Terms and Conditions of Sale, IMPORDANCE, LDA (under the name CUORIDANCE) and the "Buyer" agree to seek an amicable solution, fair and appropriate, within 60 (sixty) days from the receipt of the communication for this purpose by either party involved.
16.3. In the absence of an amicable solution, under the previous point, and in case of non-compliance with these Terms and Conditions of Sale, both PARTIES agree that the competent court will be the Court of Maia, with express waiver of any other jurisdiction.
17. Dispute Resolution
17.1. IMPORDANCE, LDA (under the name CUORIDANCE) has entered into a consumer arbitration agreement under full adherence.
In case of dispute, the consumer can contact a Consumer Dispute Resolution Entity:
CNIACC - Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
Faculdade de Direito da Universidade Nova de Lisboa - Campus de Campolide
www.arbitragemdeconsumo.org
Centro de Informação de Consumo e Arbitragem do Porto
Rua Damião de Góis, 31 – Loja 6
4050-225 Porto
www.cicap.pt
In case of a consumer dispute on the online platform, the consumer can use an online dispute resolution system (ODR Platform) to resolve disputes related to contracts for sale or online services.
Access the ODR Platform through the following link.
For more information, please refer to the Consumer Portal www.consumidor.pt
18. BLACK FRIDAY CAMPAIGN TERMS AND CONDITIONS
These Terms and Conditions apply to CUORIDANCE Black Friday & Cyber Weekend promotions:1
1. The Black Friday & Cyber Weekend promotions will start at 00:00 on November 26, 2021 (the "Start Date") and end at 23:59 on December 1, 2021 (the "End Date"). Discounts will only be valid during this period. The discount cannot be combined with any other discount or promotion and cannot be applied retrospectively.
2. Promotional Offers for Black Friday are only valid at https://cuoridance.com/.
3. All prices are as shown on the site. The total discounts will be calculated at checkout before the customer proceeds with payment.
4. All promotions are valid only on items and products marked with the discount.
5. All items that were previously reduced before Black Friday & Cyber Weekend will not receive any further discounts.
6. The promotions are as follows:
November 24, 2021 - November 28, 2021 – 20% to 50% discount on all items selected by the brand with the "Black Friday" tag.
9. CUORI DANCE reserves the right to alter these Terms and Conditions and/or cancel the Black Friday & Cyber Weekend promotion at its sole discretion.
CUORI DANCE © 2021. All rights reserved.
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